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Problem: When saving a PDF I just see a blank window

Solution:  Pretty simple to resolve this PDF issue. Open a PDF Go to preferences (under EDIT at the top) Click General Uncheck “Show online storage when saving files” Try saving the PDF now, you should be able to see your local drives /...

Outlook 2013 Crashes When Clicking on an Image

Updates are fun right?  Every system administrator fears updates whether they’ll admit  it or not.  Anyway update KB3087877 causes Outlook 2013 to crash when clicking on an image.  Supposedly the cause is some sort of conflict with Outlook Security and this...

Problem: Outlook is Sending 2 Emails Every time I Just Send 1 Email

Solution:  I have a number of users with large mailboxes, and whenever mailboxes get large Outlook seems to get flaky.  On Monday a user with one of these large mailboxes approached me and said that every time he sends an email the recipient gets 2 copies. After I did...

Problem: File Access Denied when opening a .pst in Outlook 2010

Solution:  The solution for me – Start Outlook in “Run this program as an administrator” privilege level.  Here’s how to do that. Right your Outlook shortcut (on your desktop or taskbar), then Right click Outlook 2010 (or 20o7 / 2013 if...